The customer service CRM software completely integrates the various facets of your existing and future client requirements. The CRM unifies the diverse aspects of sales, marketing, customer service and technical support into a common platform. Now your client-base can use a single platform for raising and resolving their queries and issues.
Organize and Manage Client Queries
The CRM stream lines the client queries from diverse channels into a common platform. The CRM can automatically consider and assigns leads to the concerned department, leaving no room for errors. The CRM processing ensures that the right persons are always attending to your client queries.
Seamless Integration with communication channels
The CRM system can be readily integrated with your existing communication platforms through custom API’s. You can streamline your client communications including Website, Social mediums, E-mails, SMS and offline channels. The customized call management integrations, delivers all your client calls to a single dashboard.