- Multiple Recording with advanced archival
- Encryption and watermarking
- Real-Time monitoring Dashboard and analytics
- Centralised monitoring with advance branch side notification
- Screen pop up and CRM Integration
- And much more...
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- Advanced IVR system
- Powerful Dialling Algorithm
- Multi Chanel Management
- Seamless Integration with 3rd party Application
- Real time reporting, Dashboard & analytics
- And much more...
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- Multi-Site, Multi-Tenant Set up
- Secured Communication
- Broadcast Dialing
- 1 to 1 Video Conferencing
- Audio Conferencing
- And much more...
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- Helpdesk & Advance Ticket Management
- Multi-channel support
- Canned and Automated Responses
- Seamless Integration
- Intuitive Reporting
- And much more...
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- Conversational Bots
- Deploy Anywhere
- Interactive Smartcards
- Industry Domain Handlers
- Real-Time Analytics
- Goal Oriented Bots
- Robust Data Encryption
- Platform Intelligence
- And much more...
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Agami-Tech is an emerging leader offering innovative and business responsive solutions in the Customer Interaction and Unified Communication space.
After investing more than 350K Man Hours backed by an immense 60 years of collective management experience in the Contact Center and Communication industry, we’ve created am impressive product portfolio, which enables us to well-equipped to address the current and future trends of the market and deliver the same for our clients.
Why
Choose Us
PROVEN, VERIFIED RESOURCES
Complete, unique and hard to find skill-sets Global experience-skill sets Impeccable quality Agile Implementation process
END-TO-END SOLUTION, DELIVERY & SUPPORT
Single point-of-contact for the customer to co ordinate all deliverables, including integration with 3rd party application Established support Infrastructure Managed Service model
SOLUTION THAT GROW AS YOU GROW
Affordable service packages from a leader – grow your reliance on your move into new opportunities. Long-standing relationship assures you of the seamless integration of software and systems which results in a more stable environment.
Our Success
Stories
60+
Years Of Management
Team Experience
20+
Countries
Catered To
300+
Sites
12+
Business Verticals
1 Million
Interactions
Handled / Day