On the one side, where the public sector is persistently working on fulfilling the needs of the community and improving their safety, at the same time, they are facing a challenge of increasing efficiency and decreasing cost. There is also the need for responding quickly to critical events while managing daily operations and addressing citizen inquiries. In short, there is a need for such a solution so that repeated or mundane tasks can be handled automatically and human skills can be utilized to handle emergency situations. Agami Tech unified citizen communication solution streamlines the process and enhances citizen engagement and security.
- Enabling government agencies to think from the customer’s perspective
- Now citizen can avail the benefit of round the clock government service support
- Increasing touchpoints by the multi-channel communication channel
- Incorporating a new approach in the government domain