Job Title : Technical Support Engineer
Qualification : B.E. (C.E. /I.T.) / MCA
Experience : 2-4 years of relevant experience
Job Skills :
- Excellent knowledge of VoIP and SIP.
- Good experience in FreeSWITCH.
- Good knowledge in any other open source VoIP solutions like Asterisk, OpenSIPS, Kamailio.
- Good experience in troubleshooting issues using tools like wireshark, tcpdump, etc.
- Good knowledge of sipp, fail2ban & IPtables.
- Should have experience in installation & configuration of Product.
- Should have Good troubleshooting skills.
- Good knowledge of Mysql Database.
- Experience & knowledge of Database Replication & Heartbeat configuration will add advantage.
- Excellent communication skill & Should be able to communicate & write in English.
- Good experience in Client Support.